In today’s world, it’s essential to work and think digitally. More and more business leaders understand this. But the important thing is to help teams and colleagues get to grips with these new ways of working.
I help teams with:
- Social media
- Social customer service
- Internal social networks and collaboration
My training is human, approachable and enjoyable – never boring – with plenty of discussion and opportunities to practice new skills.
Courses can be customised and fine-tuned for any industry, but I’ve had great results with teams in these sectors:
- National government and local government
- Voluntary and charitable sector
- PR and comms
“Clive’s session was first class. It was informative, interesting and good fun. I am a regular user of twitter, though not as a tweeter, so am familiar with the product. Yet I still learned a lot from the session, particularly around thinking about how the organisation needs to approach embracing social media. I thought Clive pitched the session just right: good, clear language, mostly jargon free. He got us all thinking and kept us all engaged.”
Senior manager, Government department
“Clive is very passionate/enthusiastic about this subject which ignited a passion in me to know and understand more, this made for a very enjoyable learning experience. He brought it alive and was very good at allowing everyone to have their say, ask questions and express opinion while staying on track/time.
He made sure that each question raised was answered and always checked the understanding with each person attending before moving on.
Thank you :-)”
Contact centre training manager
“I found this to be a very good introduction to social media. Clive’s open conversational style was very helpful in demystifying the technology.”
Team leader, local government services